Textron 2018 Training & Development Intern in Rockford, Illinois

2018 Training & Development Intern

Description

POSITIONDESCRIPTION

Reports to the Manager of Customer Service. The Training & Development Intern willactively support the Customer and Technical Service team by:

  • Work withfront line staff to identify training and process improvement opportunities.

  • Presentideas to department leadership.

  • Manage andexecute projects for process improvement opportunities.

\

  • One of the key projects you will work on this summer is tohelp develop a program for employee training: on-boarding, continuousimprovement, and compliance. This would include creating work flow maps,job aids, work instructions, etc. Creating a standardized program thatwill be the basis of our training moving forward. You will need to workwith individual contributors and supervisors to create a skills matrix and tieall training elements together.

Qualifications

QUALIFICATIONS

  • Excellentcommunication skills (oral & written)

  • Ability towork independently, learn new tasks/handle multiple tasks, solve problems, meetdeadlines, and show strong self-motivation and initiative

  • Strongcomputer skills (Microsoft Excel, Word, PowerPoint, Outlook)

  • Junior orSenior standing preferred.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Job Support Services

Primary Location US-Illinois-Rockford

Recruiting Company Textron Tools & Test: Greenlee

Schedule Full-time

Job Level Individual Contributor

Shift First Shift

Req ID: 263364