Bosch Intern – IT Customer Service in Mt Prospect, Illinois
Intern – IT Customer Service
Mt Prospect, IL, USA
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled
This internship has the potential to run for one (1) year (not a summer internship) in duration.
The field service team makes sure everyone has the hardware they need to perform their job – laptops, printers, peripherals:you name it.The back office, on the other hand, does the procurement, budgeting, inventory management and charge back cost for our IT Departments.
Your responsibilities will include, but not be limited to:
support IT incidents and tickets for the entire US.
track and analyze the mobile devices billing and charging back
support the back office team in variety of projects such as databasemaintenance and tracking quality service throughout the US locations.
Working towards a Bachelor’s degree;Business, Finance or IT Support is preferred
Prior experience working in a customer service role
Basic knowledge of financial analysis and cost calculation.
Solid knowledge of Excel
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics)Initiatives
FIRST Robotics(For Inspiration and Recognition of Science and Technology)
AWIM(A World In Motion)