City of Chicago STUDENT INTERN in Chicago, Illinois
Mayor’s Office for People with Disabilities
Number of Positions: 2
The Mayor’s Office for People with Disabilities is seeking an intern to assist with various duties in the Information and Referral Services Unit. The Information and Referral Services Unit is responsible for providing a myriad of services, both directly and indirectly to people with disabilities who live in and visit Chicago. MOPD promotes total access, full participation and equal opportunity for people with disabilities of all ages in all aspects of life. The ideal student is highly motivated and is dedicated to improving public service while obtaining “hands-on” work experience in a fast paced environment.
Responsibilities of the Information and Referral Intern may include: Receive and provide services in a fast paced environment to walk-in and phone clients who have a variety of disabilities which may include, but are not limited to: physical, mental health, and/or developmental disabilities. Individuals may also have substance abuse issues. Provide information services, and direct services which include assistance with completing RTA/PACE applications on-line, Advocacy, Practical Assistance and Short-term counseling, resource research, and conducting in-home client visits. Conduct community outreach in various settings. Complete data forms; maintain statistical data on service delivery provided. Perform clerical tasks such as filing, inventory control, data entry, mailings. Flexibility required.
Interns will also be asked to work on special projects requiring research, report writing and the development of presentations. In addition, interns will also be asked to develop creative ways to increase following on social media and promote MOPD events.
Ability to maintain confidentiality and work in a professional manner.
Reception skills to be able answer calls and transfer calls using a multi-line phone system, take written messages and direct walk-in clients.
Ability to multi-task and prioritize assignments.
Possess the ability to establish a rapport with individuals, while maintaining
appropriate professional boundaries.
Computer proficiency utilizing the internet for research, completion of forms and printing information and forms.
Good verbal and written communication so that information is relayed in a clear concise manner.
Must be reliable, organized and have a positive attitude
Willingness to accept direction/redirection
Ability to handle a variety of situations
Ability to analyze and evaluate situations and exercise sound judgment
Strong research skills, ability to write reports, develop presentations and present findings
Ability to find creative ways to enhance MOPD’s programs and services through special projects
Knowledgeable in promoting organizations and events on social media (Facebook & Twitter)
Ability and willingness to work in groups and independently
Performs related duties as required.
Location : Mayor’s Office for People with Disabilities
Address : 2102 W. Ogden Avenue or 121 N. LaSalle Street, Room 104
Hours : 8:30 – 4:30p.m
Monday – Friday
Maximum of 20 hours per week
SALARY: Freshman/Sophomore $10.25/H
Graduate Student $13.50/H
THIS IS A TEMPORARY POSTION
Must be a student in good academic standing currently enrolled in an accredited college, university or law school OR a student in good academic standing currently enrolled in an accredited business or data processing/information technology school. Must have a minimum cumulative grade point average of 2.5 on a 4.0 grading scale or a 3.5 on a 5.0 grading scale.
Students must maintain the required GPA throughout the duration of their employment/internship
Student must be enrolled in school with a minimum of 6 credit hours (or quarter hour equivalency) throughout the duration of internship, with the exception of academic breaks, i.e summer
NOTE: At the time of application, you must attach a copy of your transcripts and resume for your application to be considered complete.
Disclaimer - "Accredited" means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.
Education & Employment Verification - Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired
NOTE: You must provide your enrollment verification at time of processing, if applicable. You must also provide your valid U.S. driver's license at time of processing.
NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.
VETERANS PREFERENCE NOTE : The City of Chicago offers Veterans Preference to both current, active military personnel AND military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge. Eligible candidates must have at least six months of active duty documented. In order to receive the veterans preference, candidates need to indicate whether or not they are a veteran by answering "yes" or "no" to the question on the online application that asks, "Are you currently serving on active duty for at least six months in the Armed Forces of the United States OR have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?" In addition, you must attach documentation to verify your military service. For veterans, you must attach a copy of your DD214 to your online application which includes character of service status OR a letter from the United States Veterans Administration on official stationary stating dates of service and character of service. For active military personnel, you must attach a letter from your Commanding Officer on official stationary verifying your active duty, length of service, and character of service in the Armed Forces of the United States AND a copy of your military ID to your online application. Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference.
This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.
Preference will be given to candidates possessing the following:
· Bachelor level student majoring in Counseling, Rehabilitation, Social Work, Education, Special Education or a comparable Human/Social Services degree program
Bilingual English plus Spanish
Proficiency with MS Office and navigating the internet
Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applications will be accepted.
All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.
If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process , please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
The City of Chicago is an Equal Opportunity and Military Friendly Employer
City of Chicago Department of Human Resources
Rahm Emanuel, Mayor Soo Choi, Commissioner