CME Group EASE and ECHO Internship - Year Round in Chicago, Illinois

CME Group: Where Futures Are Made

CME Group (www.cmegroup.com) is the world’s leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day – whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. With 2,500 employees located around the world, we’re small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

CME Group is looking for a year round intern to work as part of the Exchange Connectivity & Hosting Operations team supporting the onboarding and ongoing management of customers at our data center facility in Aurora, IL. The ideal candidates are working on degrees in Information Technology, Engineering and/or Finance.

Responsibilities:

  • Provides customer support weekday evenings and weekends to provide secure access for visitors of the data center

  • Accurately record Start and Stop times for billing and staffing needs

  • Assist Remote Hands engineers in supporting Customer work requests in the data center

  • Identify and report issues related to policies and procedures in the data center

  • Perform monthly statistical reporting of space and power usage metrics

  • Complete projects and update documentation as needed

Qualifications:

  • Enrolled in degree programs related to Information Technology, Engineering Sciences or Finance

  • Strong communications and customer support skills required

  • Strong MS Word, Excel and Access skills are required

  • Candidate must have their own transportation to Aurora by car.

  • Candidate must have a flexible schedule as all hours are weekday evenings and Saturday day shift.

  • Local to Aurora/ Chicago area.

Locations: Chicago

ID: 14458