Entertainment Cruises 2017 Restaurant Rotational Intern in Chicago, Illinois

2017 Restaurant Rotational Intern

Location:Chicago, IL (Chicago Operations)

Job Code:1201

of openings:60

Pay range:

Description

Job title: Restaurant Rotational Intern –Chicago operation

Department: Food & Beverage

FLSA status: Non-exempt

Reports to: Restaurant Manager/ Supervisor on duty

Job Summary:

Inspired by our commitment to excellence, the service team at the Company creates unforgettable memories for our guests. The successful Restaurant Rotational Intern is technically competent in food and beverage processes, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

Essential Functions:

  • Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)

  • Greet guests and serve food and beverages in a timely fashion

  • Attain and maintain the ability to perform the duties of a server assistant, host/hostess, server, bartender, cook, dishwasher, runner, chef, and up to more complex duties of staff in higher levels

  • Maintain the cleanliness and safety of all common areas and service stations

  • Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture

Additional Responsibilities:

  • Be prepared to begin work at scheduled time

  • Maintain uniform and personal grooming in compliance with appearance standards

  • Assist with the warm and efficient greeting and seating of guests when they arrive

  • Other duties as assigned by the manager or supervisor on duty

Optional Intern Responsibilities or Opportunities and Growth

  • Assist the Wedding Coordinator attending ship meetings, executing timelines, maintaining contact with vendors and maintaining communication between sales and operations

  • Shadow in various departments within our corporate headquarters such as Marketing, Accounting, and Information Technology

  • Qualified and interested individuals may also apply for a call center sales representative position in addition to the restaurant intern position

Accountabilities:

The successful Restaurant Rotational Intern will facilitate an unforgettable experience for their guests, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by guest and mystery shopper satisfaction surveys, departmental tests, management evaluation, and comparative beverage sales.

Job Specifications / qualifications:

  • High school diploma or equivalent required

  • Must be pursuing an associate’s degree or bachelor’s degree in hospitality or a related field

  • Energetic and enthusiastic personality essential

  • Must be able to effectively understand and convey written and verbal information to guests and coworkers

  • Must possess a service orientation – actively looking for ways to help others

  • Basic computer skills are required

  • Will work for extended periods without sitting

  • Required to lift furniture and other heavy items such as dishes up and down stairs

  • Will be required to be available for work on all major holidays

  • Must be 21 years of age or older to meet minimum state age requirements

  • Per maritime law, must be a US Citizen or a Permanent Resident

For purposes of this job description only, references to the ‘Company’ are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., Spirit Cruises, LLC and Potomac Riverboat Company, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.

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